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Refund Policy

100% Unconditional Satisfaction Guaranteed


Your satisfaction is our priority and we want you to be thrilled about your experience with us.


Our policy is simple. If you're not 100% totally, completely, and unconditionally satisfied for any reason whatsoever, return it! We'll happily accept packages within 60 days of the sale date and we'll give you a complete refund. All we ask is that the product is not used or expired, is in the same condition you received it and is in the original box and/or packaging.


As our products come from multiple vendors please email us at for instructions on how to proceed or with any other questions.


Thank you for supporting dogs big and small!